Air India Sets Up Support Centres for Families of AI-171 Victims, Issues Helpline Numbers

By A Staff Reporter

Ahmedabad, June 13 — In the aftermath of the tragic crash of flight AI-171, Air India has established Friends & Relatives Assistance Centres at key airports across Ahmedabad, Mumbai, Delhi, and London Gatwick to support families and loved ones of the victims. The airline confirmed that these centres are actively assisting with logistical arrangements, including facilitating travel for relatives to Ahmedabad.

In a public statement, Air India said, “These centres are providing critical support and care for the families of passengers and crew on board the ill-fated flight. Our teams are working around the clock to ensure families receive timely updates and necessary travel assistance.”

For immediate support, Air India has activated dedicated hotline numbers:

• From within India: 1800 5691 444

• From outside India: +91 8062779200

The airline has also committed to providing regular updates via its official social media handle on X (formerly Twitter) @airindia and on its website airindia.com.

The crash of Air India’s Boeing 787-8 Dreamliner, operating as flight AI-171, claimed 241 lives, making it one of the worst aviation tragedies in recent Indian history. With only one survivor, the catastrophe has plunged the nation into mourning and raised urgent questions about aviation safety.

Air India, while expressing its deepest condolences, has reaffirmed its commitment to fully cooperating with the ongoing investigation and supporting the affected families in every possible way.